Ts & Cs

Terms and Conditions

These Terms and Conditions constitute part of your contract for your trip and any related services. 

Please thoroughly review these terms and conditions of The Savvy Traveller and call us immediately should you have any questions. The addressee of this notice will be the only recipient of this booking receipt and terms and conditions. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to The Savvy Traveller, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services.

Booking Accuracy/Legal Names: 

Passengers are required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organised activities on your confirmation. Please notify The Savvy Traveller immediately if any omissions and/or corrections are needed regarding the booking details. Passengers voluntarily assume full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passengers are required to verify the accuracy of the passenger’s LEGAL first & last names (as shown on their passport/travel document). It is mandatory that guest names be identical to the Passenger(s) LEGAL first and last names and identical to the names as they appear on all booking and travel documents.

Travel Documents: 

Passengers assume sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Please bear in mind that certain countries will not accept a passenger for entry if their passport expires within six (6) months of the date of entry. Passengers assumes sole responsibility for, and hereby releases The Savvy Traveller from any claims or responsibility for any and all damages incurred as a result of failure to comply with applicable documentation requirements, including but not limited the requirement that all passengers procure, and have on their person the proper travel documents at all times. The Savvy Traveller recommends that passengers consult with the appropriate domestic and foreign governmental agencies for the current document requirements.

Suggested reference for passport, visa, and health requirements:

IATA Travel Centre:

http://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm#

*Note that this site is provided solely for your convenience. The site is owned, operated and updated by third parties who may alter the URL at any time without notice.

Payments:

The Savvy Traveller will hold your reservation until the deadline date indicated on your confirmation. If the deposit/payment is not received by The Savvy Traveller on or before the specified date, reservations will automatically be cancelled. Failure to remit payments on a timely basis will automatically put your booking at risk of cancellation. Please contact us immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, passengers voluntarily hold The Savvy Traveller harmless for cancellation of any booking for either late payment or declination of a credit/debit card.

Pricing:

Prices and availability quoted by The Savvy Traveller are valid on the day of quotation and are not guaranteed until deposit/full payment is received. Pricing and availability may change without notice. Passengers agree that The Savvy Traveller is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is The Savvy Traveller responsible for any errors or omissions that may occur as a result of incorrect information from third parties. Suppliers reserve the right not to honour any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold The Savvy Traveller harmless for any actions or damages arising from Supplier pricing.

The Savvy Traveller reserves the right to alter prices quoted should inflation, costs of fuel, labour or material, airfares or foreign exchange rates change. Passengers acknowledge this right and agree to pay any such additional costs should it deem necessary.

Air tickets:

Air tickets are highly restrictive, non-refundable, and non-transferable. Modification of dates, times, routings, or departure/arrival airports is at the sole discretion of the airline and, if permitted, will likely be subject to a substantial change fee. Name changes are not permitted. Passengers will be responsible for any such fees. It is the responsibility of the passenger to ensure they are familiar with these charges before accepting a booking.

Travel Insurance:

Travel Insurance is not included in The Savvy Traveller’s quotations. It is the responsibility of each traveller/customer to take out their individual insurance for medical, baggage, cancellation, delays, etc. It is advised that all travel insurance is bought prior to departure, please contact us should you wish to purchase travel insurance cover.

Rate of Exchange:

Prices are subject to change without prior notice from the principles concerned and are based on the daily rate of exchange which fluctuates continuously. 

Baggage:

Each airline has its own policy regarding baggage.  Please check your confirmation ahead of time for any weight restrictions and additional charges relating to checked baggage. You will be responsible for paying any additional charges for overweight baggage, including, but not limited to, golf bags and oversized luggage. 

The airline is liable to you for the baggage you entrust to it only for the compensation contemplated in the international conventions and relevant statutes.  In the event of damage, late forwarding, theft or loss of luggage, you should contact the airline and declare the damage, absence or loss of your personal effects before leaving the airport.

Limitation of Liability for Air Transport:

IN ADDITION TO THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, YOU AGREE THAT THE SAVVY TRAVELLER IS NOT LIABLE  FOR ANY DAMAGES ARISING FROM OR RELATED TO ANY AIRLINE TIMETABLE CHANGES, DELAYS, CANCELLATIONS, MISSED CONNECTIONS, MECHANICAL PROBLEMS, INCLEMENT WEATHER, SEATING REASSIGNMENTS, LOST/DELAYED BAGGAGE, SCREENING AND SECURITY DELAYS, REFUSED BOARDING OR FAILURE TO CHECK-IN PROPERLY.

Accommodations And Activities: 

“Accommodations” are defined as lodgings in a dwelling or similar living quarters afforded to travellers including, but not limited to, hotels, Bed & Breakfasts, quarters in cruise ships and resorts.

a. Accommodation classifications

The number of stars attributed to the hotels and other providers of accommodations quoted by The Savvy Traveller correspond to a classification established as a point of reference in accordance with local standards in the host country. Please be advised that accommodations and the “star” designations may vary from country to country.  The comments we make in our descriptions are based on our knowledge of the establishments and the comments we have received from customers. The Savvy Traveller makes no guarantee about the suitability or availability of accommodations, and if the particular accommodations sought are unavailable, we will do our best to reserve comparable accommodations, if possible.  You would bear any additional costs, i.e. upgrades, etc.  We reserve the right, for technical reasons, in cases of force majeure or actions by third parties, to replace the planned hotel with accommodation of the same category offering equivalent services.  This would only be in exceptional circumstances and in such cases we will inform you as soon as we are aware of this necessity.

b. Taking possession of and vacating your room

Policies regarding taking possession of and vacating rooms often vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the relevant policies and times.  The Savvy Traveller is not responsible for any charges and damages resulting from your failure to timely take possession or vacate your room.

c. Types of room

Room classifications and amenities may vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the specific amenities offered at the time of your stay. The Savvy Traveller makes no guarantee that its descriptions and photographs are an exact representation of the particular rooms offered.

d. Meals

These depend on the meal plan chosen / applicable.

• All-inclusive. This includes accommodation, breakfast, lunch, dinner and normal drinks (mineral water, fruit juice, sodas, wines, local alcohol). Some alcoholic drinks may not be included and will be billed separately.

• Full board. This includes accommodation, breakfast, lunch and dinner, but no drinks.

• Half board. This includes accommodation, breakfast and either dinner or lunch, but no drinks.

In the case of full board or half board, drinks are not included, unless specifically mentioned in the description.

e. Activities offered during your stay

An activity may not be appropriate for all ages or for individuals with certain medical conditions. The Savvy Traveller may not be held liable in the event of an incident or accident which is due to a lack of vigilance on your part.

It may happen that certain activities referred to in the Trip description are no longer provided by our local provider for climatic reasons, in the event of force majeure, during a stay out of the tourist season, or when the minimum number of participants required for providing a given activity is not reached (examples: group sports, children’s clubs). In the early or late season some activities may not be available, some of the facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress. As a general rule, entertainment and sports activities may vary in frequency depending on how many people are staying at the time and on climatic conditions. Particularly during the high season it is possible that the number of parasols, loungers, sports equipment, etc., are insufficient for the demand. The opening hours of bars, restaurants, and clubs, etc., may be irregular and dependent on the management of the establishment in question. You agree that The Savvy Traveller is not liable for activities unavailable due to any of the reasons listed above.

The sports activities offered for collective participation are often organized by outside providers.  Any travel costs related to such activities are at the customer’s expense.  Similarly these activities may be withdrawn at the discretion of the organiser if there is insufficient demand.  This will not give rise to any entitlement to compensation.

YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF AN ACTIVITY MAY BE HAZARDOUS AND INHERENTLY RISKY, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SAVVY TRAVELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE ACTIVITY, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE ACTIVITY.

Cancellation Policies:

All cancellations or no-shows are subject to penalties imposed by the supplier. If you require a copy of these terms, please contact the The Savvy Travelller. Upon making a booking, passengers hereby accept & acknowledge liability for all cancellation fees imposed by The Savvy Traveller and their suppliers.

Agent/Intermediary:

The Savvy Traveller is simply an intermediary between the Suppliers and the public. The Savvy Traveller does not own or operate any of, hotels, excursions, tours, transportation providers, cruise lines, vessels, airlines, travel protection companies, attractions, or other travel-related Suppliers who provide goods or services for the passenger’s trip.  Passengers acknowledge and agree that The Savvy Traveller shall not be responsible for any loss, damage, delay, inconvenience or injury to passengers or group members as a result of a breach of contract, act or omission whether wilful or negligent, criminal or otherwise of any person other than The Savvy Traveller or its direct employees, including but not limited to these Suppliers, their employees, agents or representatives.

Suppliers reserve the right to deviate from the direct, customary and/or scheduled route or itinerary for any reason, without limitation and without notice. Passengers acknowledge and agree that The Savvy Traveller is not responsible for Supplier deviations, delays, cancellations, mandated overnight stays, missed connections or any other condition beyond its control. 

The Savvy Traveller recommends that all passengers be in good physical and mental health and have medical approval to travel. Please advise The Savvy Traveller of any physical disabilities at the time of reservation upon initial booking so The Savvy Traveller can contact the Suppliers to investigate amenities and/or special accommodations offered. Suppliers often reserve the right to reject passengers whose mental or physical condition may interfere with the itinerary. Passengers acknowledge and agree that The Savvy Traveller shall be held harmless for any and all claims relating to Supplier rejection relating to mental or physical condition.

While The Savvy Traveller prides itself on selecting top quality Suppliers, no undertaking, guarantee or warranty is given or shall be implied as to the fitness or condition of the Supplier’s accommodations, transportation, or any food, drink, medicine, or provisions supplied.  Passengers acknowledge and agree that The Savvy Traveller shall not be responsible for refunding, either fully or partially, any amounts paid due to unsatisfactory services from any supplier.  In no event shall The Savvy Traveller be liable for any accident which occurs in hotels, in resorts, on airplanes/in airports, on buses/in bus stations, on trains/in train stations, on board a cruise ship, on tenders, on excursions, or during any mode of transportation encountered during the trip, resulting from equipment or any other cause. The passenger admits a full understanding of the nature and character of the mode of transport and assumes all risks of travel, transportation and handling of passengers and baggage.

Limitation Of Liability: 

Without limitation, Passengers assume the risk of, and agree that The Savvy Traveller is not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even though existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage.

Modification Of Terms And Conditions: 

The Terms and Conditions may be amended or modified by The Savvy Traveller at any time without notice.  It is therefore essential that you consult the Terms and Conditions prior to making each and every booking, particularly in order to ensure what provisions are in operation in case they have changed since the last time an order was placed by you.

Only those who have accepted the Terms and Conditions and affirmatively indicated their consent to be bound by the Terms and Conditions may make a booking with The Savvy Traveller.  Without this acceptance any order is subject to cancellation at any time.

The failure of The Savvy Traveller to act with respect to a breach of these Terms and Conditions by you, or others, does not waive its right to act with respect to subsequent or similar breaches. The Savvy Traveller does not guarantee it will take action against all breaches of this these Terms and Conditions.

Severability:  

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Headings: 

Headings are for reference purposes only and do not limit the scope or extent of such section.

All the information on this site is current only as of the date it is posted.